Leadership Coaching and Culture Consultation
Engaged, committed employees are the lifeblood of agile and resilient organizations. Effective leaders know how to develop a culture of constructive relationships to engage their employees and support their customers. Shared purpose, trust, and psychological safety provide a foundation for optimal performance.
Create powerful opportunities for connection
You can inspire, connect, and engage your people. Learn proven methods to connect with your employees and inspire them to fulfill the mission, vision, and values of your organization.
The science of optimal performance
Results-driven leadership coaching
Genuine workforce engagement
Person-centered, performance-focused culture
Effective feedback systems for sustained improvement
What others are saying
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“I first met Dr. Gifford in person when I moved to Washington, DC and became VA’s Deputy Under Secretary for Health, the individual responsible for field operations of the nation’s VA health care system…This was a particularly difficult period in VA’s history as it faced a crisis due to access challenges, intense media and political scrutiny, and decreasing public confidence. This was compounded by deteriorating employee engagement.…[So] we chose to implement [Dr. Gifford’s program] VA Voices across the nation. I believe that step was the foundation for VA’s dramatic turnaround and for it now being a leader among Federal agencies in employee engagement. I wholeheartedly endorse this program—and Dr. Gifford’s leadership and vision - not only for what it can do for an organization and its employees, but also for what it can do for individual leaders.”
Steve Young, former Deputy Under Secretary for Health, Veterans Health Administration
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“Liz’s program has been the voice of care, compassion, and affirmation to our staff from our leadership. Our leadership used her powerful methods, which ignited the culture change we badly needed. Her program was a vehicle of love and faith and hope from our leadership to our staff and then to our patients, which is healing our hospital system. Liz has been the instrument of that gift. No greater purpose exists than that. She is a beautiful person who has done a beautiful thing. Thank you to Liz for changing our lives!”
Dr. Roma Palcan, PhD
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“As the former Director of Primary Care for the Veterans Health Administration, I was aware of the need to improve health care delivery for our 9 million Veteran patients… Dr. Gifford’s program became a powerful force to animate clinical practice and administration and clearly improved customer service and patient centered care. Administration and primary care leaders typically found the experience transformational to augment their own development as leaders and improve their ability to inspire better team interaction and performance. Indeed, survey data showed significant impact in employee engagement and satisfaction (measured in Best Places to Work), psychological safety, civility, and trust in leadership and management. These changes created fertile ground to implement other related improvement initiatives.”
Gordon Schectman, MD, former Director of Primary Care, Veterans Health Administration
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“I don’t think you can serve people, Veterans, without being connected to one another and to our organization’s values of integrity, commitment, advocacy, respect, and excellence… without Liz’s program we were just talking about it. With her program, we’re living it, celebrating it, talking about it, walking it, recognizing it. When you don’t have this experience and you don’t have those connections, you’re just reading words.”
Shannon Peters, Director, Home Based Primary Care
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“At the end of the experience, it was almost unanimous: it was the best training/transformative experience the attendees had ever participated in. Participants felt their whole approach to their work family and their connection with their work family had fundamentally changed for the better. It was heralded as an overwhelming success in bringing together FHCC staff from varying departments and backgrounds in ways never before achieved.”
Dr. Steven Holt, Director Captain James H. Lovell Federal Health Care Center
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“As someone that has worked in organizational health, I cannot express my gratitude enough for Liz’s program and all she did to bring it to life. As much as the program has meant to my work, it has meant so much more to me. It has helped me to see my own values and mission and how to be a better me.”
Lisa McGill Linson, Psychologist, Central Arkansas Veterans Healthcare System
